OFFICIAL WEBSITE OF THE CITY OF JOHANNESBURG     
Joburg
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PAIA, 2000 (Act 2 of 2000)

 general

GENERAL QUERIES 
0860-JOBURG
0860 562 874


emergencies

AMBULANCE, FIRE & JMPD
011 375 5911
10177 


ANTI-FRAUD HOTLINE
0800 002 587




  • More arrests expected as Joburg gets tough on graft

    13 January 2017
  • New Year entertainment galore at City’s theatres

    12 January 2017
  • Joburg water curbs remain in place despite good rains

    11 January 2017
  • Explore Joburg: Places to eat out

    10 January 2017
  • Hawks to swoop on corrupt City officials

    10 January 2017
  • All set for Joburg’s ward committee elections

    10 January 2017
  • Class of 2016: the wait is over

    05 January 2017
  • JMPD arrests 1 500 errant drivers over festive season

    05 January 2017
  • 2017 will be a big year for Joburgers, Mayor says

    03 January 2017
  • Jozi EMS received fewer emergency calls

    03 January 2017
  • #JoburgNYE #JoburgCarnival

    03 January 2017
  • City's clampdown on illegal miners over water use

    23 December 2016
  • City cracks illegal mine for water abuse

    22 December 2016
  • City’s Christmas gifts to Alex flood children

    21 December 2016
  • Don’t forget your pets this festive season, residents urged

    19 December 2016
  • The Manhattan Brothers tribute a smash hit

    19 December 2016
  • Day of Reconciliation: Exploring Joburg’s best parks

    17 December 2016
  • 2016 SA Hip Hop Award Winners: #SAHHA2016

    16 December 2016
  • JMPD issues fireworks guidelines

    15 December 2016
  • Development of new council chamber nearing completion

    15 December 2016

Emergency contact numbers

 

emergency


E

WHAT TO DO IN AN EMERGENCY

  1. Contact the emergency number
  2. Try to remain calm
  3. Identify the emergency: motor accident, building fire, heart attack and so on
  4. Give your name and contact details
  5. State the nature of the incident
  6. Indicate the number of people or vehicles involved
  7. Give the physical address and nearest corner or landmark
  8. Remain on the line as long as possible to answer the operator's questions

MERGENCY telephone numbers are for exactly that - emergencies - so don't clog up these vital lines withgeneral or non-emergency calls.

10111 - Nationwide Emergency Response

  • Dial the telephone number 10111 from anywhere in South Africa. A call centre operator will answer the incoming call, take all necessary particulars and assign the complaint to a Flying Squad patrol vehicle, or the local police station, to attend the incident.

011 37 55 911 - City of Johannesburg Emergency Connect

  • A 24-hour emergency services relating to all-life threatening situations, including ambulances, fire engines and metro police.
 
 
Ambulance & Fire
Johannesburg Central
011 375 5911
Boksburg
011 894 7333
Bedfordview
011 458 3000
Midrand
011 375 5911
Randburg
011 375 5911
Roodepoort
011 375 5911
Sandton
011 375 5911
Ambulance and fire headquarters
011 472 1599
(non-emergency, office hours only)
St John's Ambulance
011 403 4227/2346

 

Provincial hospitals

Johannesburg General Hospital 011 488 4911
Helen Joseph Hospital 011 489 1011
Southrand Hospital 011 435 0022
Chris Hani Baragwanath Hospital 011 933 8000
Coronation Hospital 011 470 9000
Edenvale Hospital 011 321 6000
Sandton 011 7092000

 

Police

Police Emergency Services (Flying Squad) 10111, 011 986 9000/ 9151
Serious and Violent Crime (Murder and Robbery) 011 986 9000
Family Violence, Child Protection and Sexual Offence Unit 011 982 7774
Public Order Police 011 986 9000
Fraud Unit 011 932 0040
Crime Intelligence Unit 011 986 9498
Criminal Record Centre 011 986 9000
SANAB 011 932 0040
Vehicle Identification Unit 011 986 9000
Dog Unit 011 986 9000
Greater Soweto Crime Prevention Unit 011 982 1008/ 9
Mobile Unit New Canada 011 473 1126

 

STATIONS

Alexandra 011 445 4900
Alra Park (Satellite) 011 819 1908
Bank City (Satellite) 011 838 5716
Bedfordview 011 457 2299, 457 2200
Booysens 011 433 5200
Bramley 011 445 4100
Brixton 011 248 5500
Buccleuch 011 804 3942/ 3
Cleveland 011 677 5700
Crystal Park 011 969 4880
Diepkloof 011 933 4700, 011 933 7400 (CSC)
Dobsonville 011 988 1109/ 1182/ 1183/ 6065/ 0175 (also CSC)
Douglasdale 011 462 6147
Dube (Satellite) 011 982 1008
Dunnottar 011 734 2121
Eden Park 011 385 0386
Edenvale 011 453 8556
Eldorado Park 011 946 0300, 011 945 5763/ 011 342 1152/ 1128 (CSC)
Ennerdale 011 855 1534/ 1331
Fairlands 011 478 9400
Florida 011 672 2121, 011 472 3701/50
Flying Squad 10 111
Gallo Manor (Satellite) 011 804 3139
Hillbrow 011 488 6500
Honeydew 011 794 1236, 795 1960 (Emergency line)
Ivory Park 011 654 9423, 011 654 3693 (CSC)
Jabulani 011 932 0040/1/2/3/4, 011 932 4321/011 930 5603 (CSC)
Jeppe 011 624 6000
Johannesburg Central 011 497 7000
Johannesburg International Airport 011 570 9209, 011 921 6221 (CSC), 011 570 9231 (CSC)
Kliptown 011 945 1111/1212/1181/1666/1036/1274, 011 945 5924
Kocksoord (Satellite) 011 415 1666
Langlaagte 011 473 6200
Lenasia 011 854 1320/1, 011 854 1320/1 (CSC)
Lenasia South 011 855 1013, 011 855 1148
Linden 011 888 9211/2/3
Meadowlands 011 936 1199, 011 936 1199 (CSC)
Melville (Satellite) 011 726 7128
Midrand 011 237 5007, 011 237 5030 (CSC), 011 314 2720 (CSC), 011 237 5004 (CSC)
Moffat View (Satellite) 011 613 7782, 011 623 1030
Mondeor 011 433 5400
Moroka 011 984 4020, 011 984 4342 (CSC)
Naledi 011 934 2478/2619, 011 934 2208/2398/2617 (CSC)
New Canada 011 474 3084, 011 473 1126
Norkem Park 011 391 1814/ 5
Norwood 011 483 4600
Orlando 011 935 1210, 011 935 1202 (CSC)
Parkview 011 486 5000
Protea Glen 011 987 3040, 011 987 3040 (CSC)
Randburg 011 449 9000
Reiger Park 011 910 4470/1/2/3/4
Roodepoort 011 279 6400
Rosebank 011 778 4700
Sandringham 011 719 4800
Sandton 011 722 4200
Sophiatown 011 670 6400
Yeoville 011 487 5900

* CSC - Community Service Centre

 

Information services
Community Aids Information and Support Centre 011 725 6710/21
Metro hotline 0860 562 874
Metro Communications 011  407 6111

Water

24-hour helpline: 011 688 1400
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Web site: www.johannesburgwater.co.za

Gas

Report gas leaks and faults 011 726 3138
After hours 011 726 4702

 Disaster management

Aviation Rescue Services 011 928 6454
Metro Disaster
Management and
Telecommunications Services
011 375 5911

 


 

Government numbers

Report a crime
086001-0111
Report unfair conduct by a government official
080011-2040
Report corruption in or out of government
080060-0933
Report unfair conduct by police
(012) 320-0431
HIV/Aids support
080001-2322
Joburg Anti-Corruption Unit
0800 002587 (toll free)


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Service alerts
Keeping you informed about roadworks, water upgrades and refuse removals.
Tenders and Quotations
COPIES of current tenders and quotations are available to download.
Billing
For all your billing information, credit control, rates and related queries.

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Johannesburg 

IDP, Budget & SDBIP

2016/17 Budget Book

The 2016/17 Medium Term Budget continues to focus on ensuring financial sustainability while delivering on the programs outlined in the Integrated Development Plan (IDP) and Growth and Development Strategy (GDS).

2016/17 IDP Book

The 2016/17 IDP Review is about accelerating implementation and shifting targets beyond the delivery of basic services.

SDBIP

2016/17 Institutional Service Delivery and Budget Implementation 


 

Annual Performance Report
for the period 1 July 2011
to 30 June 2012
 


Public notices

LAND USE TOOLS TO ENABLE THE REGULARIZATION OF ALTERNATIVE RENTAL UNITS


2016/17 Property Rates Policy

Final 2016/17 Property Rates Policy

   

Region A: RSDF

SUB AREA 3 & 4 APPROVED AMENDMENT  


Applying for residential tariffs for Property Owners who are billed at a business rates tariffs 

PROPERTY owners who are being billed at a business property rate tariff can apply to the City’s rates and taxes department to be charged at residential rates. Completed Individual Application can be emailed to: ratescomment@joburg.org.za , or dropped off at the nearest City's walking Customer Service Centre. Rates Policy
 
2016 Application for Pensioner Rebate on Property Rates
*The city of Johannesburg is inviting new pensioners to apply for property rates rebate as well as reminding existing pensioners to re-apply for the rebate. 

70 Years and Older Pension Rebate on Property Rates

*The City is inviting pensioners, age 70 and above to apply for 100% property rates rebate. Kindly, email the relevant documents to RatesComment@joburg.org.za or Fax to 011 727 0189.
70 Years and Older Pensioner Form [PDF, 38.52kb]

Do you as a new property owner know how to get your Property Rates Account created?
*Change of ownership[PDF,101kb]