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PAIA, 2000 (Act 2 of 2000)

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GENERAL QUERIES 
0860-JOBURG
0860 562 874


emergencies

AMBULANCE, FIRE & JMPD
011 375 5911
10177 


ANTI-FRAUD HOTLINE
0800 002 587


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Region A

Northern Johannesburg, including Midrand, Fourways and Diepsloot

Regional office addressServices offeredHours
Midrand Customer Service Centre
300 15th Road Randjespark
Midrand

Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New service connections (electricity, water and sewer)
Clearance applications 

Monday – Friday
7.30am – 15:30pm
and
first and last Saturday of every month. 7:30am – 12:00pm
Rabie Ridge Customer Service Centre
Ext 4 and 5
cnr Koraan and Kraai avenues
Rabie Ridge
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Ivory Park Customer Service Centre 1
Erf 4326
Makaya Drive
Ivory Park
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Ivory Park Customer Service Centre 2
8712 August Drive
Ivory Park
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Ebony Park Customer Service Centres
1605 Acacia Street
Ebony Park
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm

 

 

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Last Updated on 24 October 2015