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GENERAL QUERIES 
0860-JOBURG
0860 562 874


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AMBULANCE, FIRE & JMPD
011 375 5911
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ANTI-FRAUD HOTLINE
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Region D

Soweto

Regional office addressServices offeredHours
Dobsonville Customer Service Centre
2332 Luthuli Street
(next to Kopanong Hall)
Dobsonville
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
and
first and last Saturday of every month. 8am – 11.30am

Slovoville Customer Service Centre
1082 Lizard Street
Recreation Centre
Slovoville 

Only cash payments can be transacted
Logging of queries
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales

Monday – Friday
7:30am – 6pm
Saturdays
8:00am – 4:00pm
Sundays/Public Holidays
8:00am – 13:00pm

 

Green Village
Stand 2711
Nive Street
Doornkop
Only cash payments can be transacted
Logging of queries
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales

Monday – Friday
7:30am – 6pm
Saturdays
8:00am – 4:00pm
Sundays/Public Holidays
8:00am – 13:00pm

Jabulani Civic Centre
1 Koma Road
Jabulani
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owner

Monday – Friday
7.30am – 4pm
and 
first and last Saturday of every month. 8am – 11.30am

Gcin'amanzi sales

Monday – Friday
7:30am – 6pm
Saturdays
8:00am – 4:00pm
Sundays/Public Holidays
8:00am – 13:00pm

 

 

Gcin'amanzi sales Monday – Sunday
7.30am – 10pm
Zola Customer Service Centre
3700 Masizakhe Street
Zola
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales

Monday – Friday
7.30am – 6pm
Saturdays
8:00am – 4:00pm
Sundays/Public Holidays
8:00am – 13:00pm

Moroka / Jabavu Customer Service Centre
1235 Mlangei Street Jabavu/Moroka
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales Monday – Sunday
7.30am – 10pm

Senaoane Customer Service Centre
448 Dingani Street
Senaoane 

Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales

Monday – Friday
7.30am – 6pm
Saturdays
8:00am – 4:00pm
Sundays/Public Holidays
8:00am – 13:00pm

Chiawelo Customer Service Centre
989 Tshabuse Street
Chiawelo
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales

Monday – Friday
7.30am – 6pm
Saturdays
8:00am – 4:00pm
Sundays/Public Holidays
8:00am – 13:00pm

Protea North Customer Service Centre
299/49 Kunene Street Protea North
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales

Monday – Friday
7.30am – 6pm
Saturdays
8:00am – 4:00pm
Sundays/Public Holidays
8:00am – 13:00pm

Orlando East Customer Service Centre
1425 Sofasonke Street
Orlando East
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales

Monday – Friday
7.30am – 6pm

Saturdays
8:00am – 4:00pm
Sundays/Public Holidays
8:00am – 13:00pm

Diepkloof Admin Offices
1729 Talani Street
Zone 1
Diepkloo
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales

Monday – Friday
7.30am – 6pm
Saturdays
8:00am – 4:00pm
Sundays/Public Holidays
8:00am – 13:00pm

Meadowlands 47 Customer Service Centre
293 Portion 7
Hekpoort Circle
Meadowlands
Zone 2
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales Monday – Sunday
7.30am – 10pm
Orlando West Customer Service Centre
8299 Pela Street
Zola
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales

Monday – Friday
7.30am – 6pm
Saturdays
8:00am – 4:00pm
Sundays/Public Holidays
8:00am – 13:00pm

 
Pimville Customer Service Centre
2943/50 Modjadji Street
Pimville Zone 2
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales

Monday – Friday
7.30am – 6pm
Saturdays
8:00am – 4:00pm
Sundays/Public Holidays
8:00am – 13:00pm

Mofolo Customer Service Centre
666 Elias Motsoaledi Street
Mofolo

Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owner
Monday – Friday
7.30am – 4pm
Gcin'amanzi sales

Monday – Friday
7.30am – 6pm
Saturdays
8:00am – 4:00pm
Sundays/Public Holidays
8:00am – 13:00pm

 

Meadowlands Hostel
Administration Office
657 Modise Street
Meadowlands

Only account payments 3Monday – Friday
7.30am – 4pm

 

 

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Last Updated on 24 October 2015