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GENERAL QUERIES 
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0860 562 874


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Region G

Southern Johannesburg, including Eldorado Park, Ennerdale, Lenasia and Orange Farm

Regional office addressServices offeredHours
Lenasia Civic Centre
cnr Rose Avenue and Eland Street
Lenasia
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
and
first and last Saturday of every month. 8am – 11.30am
Lenasia South/East Customer Service Centre
Corobrick Complex
K43
Lenasia
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
and
first and last Saturday of every month. 8am – 11.30am
Lenasia South/East
Community Centre
Wembley Road
Lenasia
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Orange Farm Rent Office
9125 Extension 5
Orange Farm
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
Poortjie Rent Office
Plot 431
Poortjie
Only cash payments can be transacted
Logging of queries
Monday – Friday
7.30am – 4pm
Ennerdale
Ext 1
cnr Olympic and Ullysis roads
Ennerdale
Only cash payments can be transacted
Logging of queries
Monday – Friday
7.30am – 4pm
Ennerdale Customer Service Centre
Ext 9
cnr Katz and Smith Walk roads
Ennerdale
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
and
first and last Saturday of every month. 8am – 11.30am
Eldorado Park Customer Service Centre
Civic Centre
4046 Link Crescent Avenue
Ext 5 Eldorado Park
Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
Monday – Friday
7.30am – 4pm
and
first and last Saturday of every month. 8am – 11.30am
Lenasia Old Age Home
108 Nirvana Drive
Ext 3 Lenasia
Only cash payments can be transacted
Logging of queries
Monday – Friday
7.30am – 4pm
Nancefield Old Age Home
Wisteria Road
Eldorado Park
Only cash payments can be transacted
Logging of queries
Monday – Friday
7.30am – 4pm
Eldorado Park Fire Station
Golden Highway and Main Road
Devland
Only cash payments can be transacted
Logging of queries
Monday – Friday
7.30am – 4pm

 

Monday – Friday
7:30am – 6pm
and
Saturdays
7:30am – 12pm
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Last Updated on 24 October 2015