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PAIA, 2000 (Act 2 of 2000)

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GENERAL QUERIES 
0860-JOBURG
0860 562 874

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AMBULANCE, FIRE & JMPD
011 375 5911
10177 

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0800 002 587

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Revenue Shared Services Centre

The department is based in Thuso House, within walking distance of the Metropolitan Centre, to the west of the Johannesburg Civic Theatre.

This is the also City's central payment point.

Address:

Thuso House Customer Service Centre
61 Jorissen Street
Braamfontein

Hours:

Monday to Friday
7.30am - 6pm


Regional Customer Service Centres

Regional offices

There are also a number of Customer Service Centres across the city where you can pay accounts and lodge any query relating to the City or any of its services.

You can do the following at any Customer Service Centre:

  • Accounts payments
  • Accounts enquiries
  • Apply for special cases (Extended Social Package)
  • Credit control arrangements
  • Customer education on understanding statements
  • Full and final settlement of accounts
  • Lodge a customer query
  • Lodge a credit control query
  • Meter investigation requests
  • Obtain information on accounts
  • Reconnection request of services after cut-off
  • Refund request
  • Remissions on accounts for senior citizens
  • Termination of services by owners
  • Update personal information
  • New connections electricity, water and sewer
  • Clearance applications
     

 

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Last Updated on 22 January 2016