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GENERAL QUERIES 
0860-JOBURG
0860 562 874


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011 375 5911
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REGION C

Western Johannesburg, including Roodepoort and Doornkop

Customer Service Centre address

Services Offered

Hours

Roodepoort Civic Centre

100 Christiaan De Wet Road

Florida Park

Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer

Monday - Friday

7:30am - 3:30pm

and

Last Saturday of the month: 7:30am – 11:30am

 

Roodepoort City Hall

cnr Dieperink and Berlandina streets Roodepoort

Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer

Monday - Friday

7:30am - 3:30pm

and

Last Saturday of the month  - 7:3am until 11:30am

 

Doornkop Block 4 (Only water sales)

Accounts payments
Accounts enquiries
Apply for special cases
Credit control arrangements
Customer education on understanding statements
Full and final settlement of accounts
Lodge a customer query
Lodge a credit control query
Meter investigation requests
Obtain information on accounts
Reconnection request of services after cut-off
Refund request
Remissions on accounts for senior citizens
Termination of services by owners
New connections electricity, water and sewer

Monday – Friday

7:30am – 6pm

Saturday 

8am – 4pm

Sunday 

8am – 1pm

 

 

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Last Updated on 22 January 2016