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21/09/2016: City's customer service centres closed on Heritage Day
21 September 2016
The City of Joburg’s customer services centres citywide will be closed on the 24th September 2016, Saturday, due to the public holiday.
 
City’s Spokesperson Kgamanyane Maphologela advices customers who wish to pay their accounts to utilize other third parties. 
 
“We wish our customers a happy heritage day. Normal services at our customer services centres will resume as normal on Monday,” says Maphologela.
During the public holidays, customers are advised to pay their accounts using the listed methods below:
With EasyPay, facilitating a quick payment option at many shops that you visit on a regular basis, including Pick ‘n Pay and Shoprite Checkers
Debit orders
Direct deposits at major banks
ATMs
Internet and cell phone banking
SA Post Office
 
If you didn’t receive an account you still have to pay!
 
If you haven’t received an account, either pay the same amount as the previous month or call Joburg Connect on 0860 Joburg to enquire as to how much you owe. You can also register to receive your accounts by email. All you need to do is to register on the City’s website at www.joburg.org.za and your account will be emailed to you monthly.
 
Paying your account timeously means you can enjoy your public holiday without the worry of outstanding debt. Customers that have queries can log a query with Joburg Connect at 0860 Joburg (562 874).
 
We wish our customers a safe and happy heritage day!
 
Issued by:
 
Stanley Maphologela
Spokesperson
Communications and Stakeholder Relationships
Group Finance
 
Interview scheduling and media queries 
Nkosana Lekotjolo
Phone: 011 628 4563
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
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Last Updated on 22 September 2016