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​​​​Water suppl​y system status updates
Daily water supply system status updates: Friday, 21 December 2018 (Morning)
 
Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.​
 
No Planned/Unplanned water update
 
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
​​Daily water supply system status updates: Wednesday, 19 December 2018 (Morning)
 
Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.
 
Planned interruptions 
 
1. Suburb(s) affected: Klipspriut
Date:  19 December 2018​
Time: 08:00-17:00
Impact: No water
Reason: Tie-in
Daily water supply system status updates: Monday, 10 December 2018 (Afternoon)
 
Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.   
 
Unplanned interruptions​
 
1. Fourways: Please note that unfortunately the pipe kicked. This has led to the upgrade not being completed as per the predicted completion timeline. We apologise for the inconvenience and will keep customers updated throughout the day. 
 
2. Ennerdale and Orange farm: Please note that we are monitoring water supply in Ennerdale and Orange farm for possible water challenges as Rand water has some challenges related to electricity. If the supply drops below the minimum level, we will advise.
 
3. Suburb(s) affected: Cresta shopping mall
Start date: 10 December 2018 22h00
End date: 11 December 2018 04h00
Impact: No water
Reason: To relocate water pipe and join on our exisiting 150mm water main.
 
Planned interruptions 
 
1. Suburb(s) Affected: Houghton
Date: 11 December 2018
Time: 09h00-15h30
Impact: No Water
Reason: Tie-in
 
2. Suburb(s) Affected: Lehae, Zakariya park, Vlakfontein
Date: 11 December 2018 (cancelled)
Time: 08h00-19h00
Impact: No Water
Reason: Repairing a major leak on Hospital Hill pump station
 
3. Suburb(s) Affected: Drieziek 2,5 and 6(Orange farm)
Date: 12 December 2018
Time: 08H00-17H00
Impact on Customers: No water 
Reasons: Connecting water pipes to Drieziek 5 Informal settlement
 
4. Suburb(s) Affected: Linbro Park
Date: 13 December 2018
Time: 08h00-17h30
Impact: No Water
Reason: Tie-in​

​Daily water supply system status updates: Thursday, 06 December 2018 (Afternoon)
 
Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.   
 
Unplanned interruptions 
 
1. Please note that the depot has to closed water for  Steyn City again as there is  a leak on the newly installed valve. There is no ETR. The areas affected will be Farmall, parts of Chartwell and Steyn City. We will  update once feedback is provided.
Runnymead Ave Cnr 3rd St
Watercombe Rd Cnr Zandspruit Rd
Cedar Rd Cnr Runnymead Ave
 
2. Please note Randburg depot has located a broken 160mm valve in Cedar Lakes.  We will be isolating water for Cedar Ave West, Cedar Lakes and Cedar Creek  within the next hour to repair the valve. Water tanks will be refilled during the outage. There is no ETR at this stage.

Planned interruptions 
 
1. Suburb(s) Affected: Houghton
Date: 11 December 2018
Time: 09h00-15h30
Impact: No Water
Reason: Tie-in
 
2. Suburb(s) Affected: Lehae, Zakariya park, Vlakfontein
Date: 11 December 2018 (cancelled)
Time: 08h00-19h00
Impact: No Water
Reason: Repairing a major leak on Hospital Hill pump station
 
3. Suburb(s) Affected: Drieziek 2,5 and 6(Orange farm)
Date: 12 December 2018
Time: 08H00-17H00
Impact on Customers: No water 
Reasons: Connecting water pipes to Drieziek 5 Informal settlement
 
4. Suburb(s) Affected: Linbro Park
Date: 13 December 2018
Time: 08h00-17h30
Impact: No Water
Reason: Tie-in​

​Daily water supply system status updates: Wednesday, 05 December 2018 (Morning)
 
Water supply status update by exception (i.e. areas affected due to supply constraint and not service interruption from occasional pipe burst): supply across the City of Johannesburg is normal, with reservoir levels across the city in a satisfactory position.   
 
Unplanned interruptions 
 
1. Suburb(s) Affected:Fourways (all extensions), Craigavon,Witkoppen (all extensions), Maroeladal, Fourways Life  Hospital,Douglasdale and Bryanston (all extensions)
Date: 05 December 2018
Time: 07h00-19h00
Impact: No water
Reason: Upgrade of reticulation

Water Tanker: 
Cnr Oak and Douglasdale shopping centre
Crawford Prep: 16 Campbell road
Crawford Pre-primary- Randa road
Cedar Square shopping centre
Cnr. Campbell and Willow
Tezula complex
 
Planned interruptions
 
1. Suburb(s) Affected: Riverside View (Steyn City)
Start date: 04 December 2018 07h00
End date:  05 December 2018, 18h30
Impact: No water 
Reason: Tie-in 
 
2. Suburb(s) Affected: Ivory Park Ext 13
Date: 05 December 2018            
Time: 09h00-18h00 
Impact: No water
Reason: Commissioning of water service
 
3. Suburb(s) Affected: Houghton
Date: 11 December 2018
Time: 09h00-15h30
Impact: No Water
Reason: Tie-in
 
4. Suburb(s) Affected: Lehae, Zakariya park, Vlakfontein
Date: 11 December 2018 (cancelled)
Time: 08h00-19h00
Impact: No Water
Reason: Repairing a major leak on Hospital Hill pump station
 
5. Suburb(s) Affected: Linbro Park
Date: 13 December 2018
Time: 08h00-17h30
Impact: No Water
Reason: Tie-in
​​​​​Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; facebook: Johannesburg Water and our website.
 
For media enquires:
Mr. Isaac Dhludhlu
Communications Manager
011 688 1577
072 638 5346
isaac.dhludhlu@jwater.co.za 
 
Customer service enquiries
24 hour Hotline: 011 688 1699/ 0860 562 874
SMS line: 082 653 2143
Email: Customer@jwater.co.za​​​