Region A Paypoints

Customer Service Centre address	Services offered	Hours
Midrand Customer Service Centre 300 15th Road Randjespark Midrand	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer	Monday - Friday 7.30 am - 3:30 and Last Saturday of every month 7:30 am - 12:00 2nd Tuesday of the month - 8:30 until 15:30
Rabie Ridge Customer Service Centre Ext 4 and 5 cnr Koraan and Kraai avenues Rabie Ridge	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer	Monday - Friday 7.30am - 3:30 2nd Tuesday of the month - 8:30 until 15:30
Ivory Park Customer Service Centre 1 Erf 4326 Makaya Drive Ivory Park	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer	Monday - Friday 7.30am - 3:30 2nd Tuesday of the month - 8:30 until 15:30
Ebony Park Customer Service Centres 1605 Acacia Street Ebony Park	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewerage	Monday - Friday 7.30am - 3:30 2nd Tuesday of the month - 8:30 until 15:30
Mayibuye Customer Service Centre Stand 2328 Commercial Ext. 34 Mayibuye	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewerage	Monday - Friday 7:30 - 15:30 2nd Tueday of the month - 8:30 until 15:30
Diepsloot Customer Service Centre 383 Ngonyama Road Diepsloot	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewerage	Monday - Friday 7.30am - 3:30 2nd Tuesday of the month - 8:30 until 15:30