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Business process outsourcing Print E-mail
20 December 2009
 Joburg is the destination of choice for call centre operators

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 LIGNED to the ICT industry, the BPO sector is burgeoning in Joburg, with the City already the destination of choice for call centre operators in SA (DTI 2002 Study: 60 percent of 410 238 call centres in SA in Joburg).

This is set to grow even more rapidly with Joburg’s Digital Smart City plans; the supply of faster, cheaper broadband through Seacom; the EASSy and SAT-3/WASC undersea cable systems; and the City’s Business Communication Zone plans in the Inner City.

Joburg’s advantages include:

  • Time zone compatible with Europe
  • Workforce has good command of English
  • Relatively skilled workforce
  • Inner City Urban Development Zone incentives
  • Telecomms and property incentives

For more info on opportunities and projects within this sector, email This e-mail address is being protected from spambots. You need JavaScript enabled to view it


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Last Updated on 19 February 2010