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2011-03-08: Florida Customer Service Centre (Civic Centre) is temporarily closing due to renovations

THE City of Johannesburg wishes to advise its municipal account holders that as from the 14th of March 2011 the Customer Service Centre in Florida (Civic Centre), 100 Christiaan de Wet Road, will be temporarily closed due to renovations.

Customers can visit our Customer Service Centre at the Roodepoort City Hall, corner of Berlandina and Dieperink Streets in Roodepoort or their nearest Customer Service Centre for any customer related query.

It is envisaged that this Customer Service Centre at the Civic Centre in Florida will be operational again in June 2011.

We apologise to our customers for any inconvenience caused by this temporary closure. We remind our customers that we have extended operating hours during February and March 2011 to accommodate queries in relation to their municipal accounts.

Normal operating hours will be applicable from Monday – Friday being 07:30 until 15:30 every day. The following Customer Service Centers will be open on Saturdays and Sundays from 8am to 12 pm during February and March 2011.

o    Midrand Civic Centre -  300 - 15th Road, Midrand.
o    Sandton Civic Centre – 24 Fredman Drive, Sandton.
o    Randburg Rates Hall – C/o Braam Fischer Drive & Jan Smuts Avenue, Ferndale.
o    Roodepoort City Hall – C/o Berlandina and Dieperink Streets, Roodepoort.
o    Thuso House -  61 Jorissen Street, Braamfontein.
o    Eureka House – C/o Marlborough Street & Rosettenville Road, Wemmerpan.
o    Lenasia Civic Centre – C/o Rose Avenue & Eland Street, Lenasia Ext 2.
o    Ennerdale Ext 9 – C/o Katz Road & Smit Street, Ennerdale.
o    Eldorado Customer Service Centre – 4046 Link Crescent Avenue, Ext 5, Eldorado Park.

"We would like to remind our customers that they can make use of EasyPay outlets, such as Pick 'n Pay; Shoprite; Checkers; Woolworths; major banks and the SA Post Office to pay their accounts," says Kgamanyane, spokesperson for the Revenue & Customer Relations Management Department.

Customers that have queries can log them with Joburg Connect at (011) 375-5555 or visit their nearest Customer Service Centre.

Issued by:
Kgamanyane Maphologela
Customer Service Centres and Communications
Revenue & Customer Relations Management Department
Phone: 011 628 4728
Fax: 011 358 3639
Cell: 083 589 3746
Email: stanmapho@joburg.org.za​