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2011-06-10: Cut-off alert to city of Johannesburg ratepayers

The City of Johannesburg is embarking on a collection campaign.

We urge all ratepayers to continue paying their municipal accounts regularly and in full to avoid the forthcoming cut-off campaign.

All account holders must ensure that their accounts are up to date to avoid being cutoff.  It is important to note that any account in dispute or under investigation still requires payment of average account until dispute is resolved.

Officials at Customer Service Centres are waiting to attend to accounts in dispute that should be resolved before the cut-off campaign to avoid being without those essential services.

Customers that have queries can log a query with Joburg Connect at (011) 375-5555 or email them at or visit their nearest Customer Service Centre.


Issued by:

Kgamanyane Stanley Maphologela
Deputy Director: Customer Communications
Revenue & Customer Relations Management Department
Phone: 011 628 4728
Fax: 011 358 3639
Cell: 083 589 3746