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City calls on residents to reduce water consumption

Due to an increase in temperature, water consumption throughout the City has increased. However, the City has not received sufficient rain to sustain the current trend of increased water use.
Residents city-wide are requested to reduce their water usage; with particular caution requested from the greater Midrand area, as water consumption has increased at an alarming rate in the region.

Should usage not improve drastically, Joburg Water will have no choice but to throttle supply to areas which do not use water sparingly. When the National Department of Water and Sanitation lifted the water restrictions in early March 2017, it was agreed that the City of Joburg would retain some level of water restrictions. Residents are therefore reminded that Level 1 water restrictions are still in place.

With Level 1 restrictions, watering of gardens is not allowed between 6am and 6pm in summer months (1 Sept to 31 March). Furthermore, it is not allowed to wash paved areas and driveway using hose pipes.

Residents are also urged to continue to report all burst pipes, leaking water meters, open hydrants and leaks to: 
• 011 375 5555/ 0860 562 974 
• SMS 082 653 2143 or visit

Residents can also implement the following water saving tips: 
• Do not leave taps dripping. 
• Wash your car on the grass. This will water your lawn at the same time. 
• Use a watering-can instead of a hose pipe. 
• Shorten your showering time. 
• Use a glass of water to rinse when brushing your teeth. 
• Take shallow baths. Avoid filling your bath to a depth greater than 100mm. 
• Re-use water to water your garden or pot plants.

Water is a scarce commodity and sustainability of supply requires that all residents work together to save this precious resource.

Level 1 water restrictions will be enforced by fines to consumers who contravened the Water Services Bylaw and consumers are urged to report non-compliance by phoning the JMPD 24/7 hotline on 011 758 9650.

Media enquiries: 
Cllr Nico de Jager 
MMC: Environment and Infrastructure Services Department 
083 899 2127