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The City of Johannesburg’s MMC for Finance, Cllr Funzela Ngobeni, will embark on an educational campaign which aims to guide our residents on the implementation of the valuation roll which became effective on the 1st of July 2018.

The campaign will also highlight the impact on the 2018/19 rates which effectively commenced at the beginning of July.

Since the beginning of the month, the Department has been inundated with queries regarding the valuation process and increases on the charges connected to their rates. This is despite the Department rolling out all important information concerning the valuation roll and the objection period, including rates since January 2018.

To date, a total of 50,595 objections were lodged and received during the inspection and objection period. The objections will be finalised by February 2019.

During this period, the City will ensure no credit management processes will be initiated against objectors, provided that the accounts were not in arrears as at 30th of June 2018.
Objectors should note that they may pay on the old value until the objection is finalised, however it is important to note that should the objection not be favourable, the customer is liable for the full debt based on the new value as of 1 July 2018.

However, it is advisable for property owners or objectors to pay an additional amount for rates every month due to the fact that the 2018 market value would be more than the previous 2013 market value, when the objection is finalised, thus the rate payable will be more than the historic rate.

If property owners or objectors can afford to pay the full rate payable for GV2018 value, they are encouraged to do so because their rate account will be credited should the objection outcome result in a reduction in market value.

The City has decided not to increase rates tariffs for 2018/2019. However, this does not mean that customers will not be charged increased property rates. If the value of the property has increased due to the 2018 Valuation Roll, there will be an increase in the amount of property rates charged due to the increased property value.

The campaign will focus on educating and informing residents of the City of Johannesburg on the valuation process and the impact on them in conjunction with the changes in the rates for 2018/19.

MMC Ngobeni will visit regional customer walk-in centres across the City of Johannesburg to actively conduct a series of educational interactions with the residents to demonstrate how to calculate their monthly property rates.

Media queries:
Kutlwano Olifant Stakeholder Manager: 
MMC for Finance 
Landline: 011 628 4508 Mobile: 081 434 7417 
KutlwanO@joburg.org.za