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Johannesburg Water is currently experiencing a standby labour dispute at Zandfontein Depot, as such it may have an impact on service del​ivery turnaround times after hours. 
 
Contingency measures have been put in place to attend to queries after hours through private contractors while the matter is being attended to by the Employer and the Labour Unions. 
 
Turnaround times will be impacted as the contractor’s teams don’t know the area very well and customers are urged not to let anyone into their properties or can verify with the Call Centre if there is a need.
 
We are currently aware of the outages in the following areas Woodmead, Parkmore, Strathavon, River club Sunninghill and Bryanston and the JW teams are attending to bursts in the following areas Parkmore(burst), Sandown(burst) and Woodmead(burst).
 
We urge communities to report suspicious activities around JW infrastructure by sending the information to the Call Centre on 011 375 5555. 
 
Residents are also urged to continue to report all burst pipes, leaking water meters, open hydrants and to:
• 011 375 5555
• SMS 082 653 2143 or
• www.johannesburgwater.co.za
• customer@jwater.co.za  
                                                                                                                                                     
Joburg Water is committed to provide sustainable water to all residents of the City of Johannesburg
 
Ends 
 
Media enquiries:
Cllr Nico de Jager
MMC: Environment and Infrastructure Services Department
083 899 2127
NicoDe@joburg.org.za
 
 
Mr. Isaac Dhludhlu
Communications Manager
011 688 1577
072 638 5346
Isaac.Dhludhlu@jwater.co.za
011 358 3812