​The City of Johannesburg would like to inform its customers that the Customer Service Centres in Region G have been severely affected by the ongoing protests.
City’s Spokesman Kgamanyane Maphologela, says the protests taking placing in the south of Johannesburg have affected some of the Customer Service Centres in Ennerdale, Eldorado Park, Lenasia and Corobrick Building.

“We would like to apologize to our customers for this unfortunately incident. Furthermore, we advise them to make use of alternative centres in order to receive services, as currently most of these centres are not fully operational because of violent protests and cable theft,” says Maphologela.

Maphologela says the only operational office currently in Region G is Lenasia Civic and Lenasia South, however network is also a problem at these centres as a result of cable theft.

Maphologela says skeleton staff would be stationed at the centres which are interrupted by protests, in order to direct customers to other working centres.    

Maphologela advises customers that, they can still pay their accounts using third-party payment methods.

If you don’t like queues, you may pay using any of the listed methods below:

With EasyPay, facilitating a quick payment option at many shops that you visit on a regular basis, including Pick ‘n Pay and Shoprite Checkers
Debit orders
Direct deposits at major banks
ATMs
Internet and cell phone banking
SA Post Office
Customers can also call the City’s Call Centre on 0860 Joburg (562 874) to find alternative Customer Services Centres near them, or they can visit the City’s website www.joburg.org.za for more information.

ENDS –

Issued by:

Stanley Maphologela

Spokesperson

Communications and Stakeholder Relationships

Group Finance

Phone: 011 358 3420

Fax: 011 358 3639

Cell: 060 633 0494

Email: stanmapho@joburg.org.za

Interview scheduling and media queries

Nkosana Lekotjolo

Phone: 011 628 4563

Cell: 082 467 9429

Email: nkosanal@joburg.org.za