The City's revenue collection centre in Jabulani has been cleared to reopen later this week to avoid leaving residents of Soweto in the lurch as the Gauteng province prepares to move to lockdown Level 3, with fewer restrictions.
Possibly the largest revenue collection point in will start serving local residents on Friday, 22 May, after it was disinfected and deep cleaned ahead of the imminent resumption of operations.
The development follows a directive by the Ministry of Cooperative Governance and Traditional Affairs (COGTA) giving municipalities the green light to resume revenue-generating services.
Jabulani's reopening coincides with that of its counterpart in Sandton, which was the first to resume operations this week.
“The City is strictly adhering to the prescribed disaster management regulations and COGTA guidelines. The same will be expected from all people entering our customer centres. Some of the restrictions include social distancing, wearing of cloth facemasks in a correct way, hand sanitising and screening at entrances,” says Jolidee Matongo, the Finance MMC.
Jabulani will operate Mondays to Saturdays, offering a full basket of municipal services like meter readings, account adjustments and the resolution of queries, among others.
“Services like rates clearance certificates, which had continued being processed throughout the lockdown, will continue online through the City’s e-Clearance platform accessible to conveyancers,” Matongo explains.
Municipal account payments can still be made through either electronic fund transfers, automated teller machines or telephone banking as well as through third parties such as Easy Pay in various retail stores: Pick n Pay, Shoprite, Woolworths and the Post Office.
“We appeal to residents to work with the municipality and play their part by continuing to pay their municipal accounts. It is only through working together during this difficult time that we shall overcome,” says Matongo.