It looks like your browser does not have JavaScript enabled. Please turn on JavaScript and try again.
Toggle navigation
Home
Currently selected
About the City
City Services
Work in Joburg
Play in Joburg
Key Documents
Media
A-Z
City Services
Projects and programmes
E-Services
Campaigns
Priorities
Procurement
Recent
Herman
A-Z
Privacy Policy
Terms and Conditions
Notices
Feasibility Study for Alternative Waste Treatment
Invite for NGOs to apply for pay per service
Hometest
homepageUAT
TestTwitter
TwitterTest
Weather widget
WWW REDIRECT
2024/25 Integrated Development Plan (IDP) Medium Term Budget, Draft Rates, Tariffs & Public Meetings
City Services
Currently selected
Accounts and Payments
A guide to understanding your account
Accounts
Accounts by email
Death of an account holder
Deposits
Failure to Pay Accounts
General Account Queries
Opening An Account
Building Plans
Building plans
Buying/Selling Property
Buying and Selling Property
Clearance Certificates
Opening an account
Deposits
Property Developments
Certificate of Occupancy
Change of Address
Driver's License
Satellite Centres
Driver and Vehicle Licences
Electricity
Electricity
Contacting City Power
Tariffs
Meter Readings
Readings Online
Log a Fault
Payments
The Pre-Paid System
New Connections
Power Failures
Report Illegal Connections
Emergency Services
Emergency Contacts
Emergency Management Services
In the news
Vision, Mission and Objectives
Key Focus Areas
Directorates
Projects and Programmes
Training Academy
Volunteers
By-laws
Key People
Joburg Cares
Animal Welfare and Rehabilitation
Child Care
Clinics
Community Policing Forums
Migrant Helpdesk
Old Age Homes
Social Assistance Registration Centres
Voluntary Organisations
Call Centre
Region A clinics
Region B Clinics
Region C Clinics
Region D Clinics
Region E clinics
Region F clinics
Region G Clinics
Health and Social Development Department
Social Package
Health
Private Hospitals
Metro Police
Responsibilities and Structure
Projects
Metropolitan Police Department
Metro Police
Public Transport: Metrobus
Metrobus
Vision, Mission and Objectives
Focus Areas
Programme and Projects
Key People
Bus Routes
Fares and Pricing
Bus Hire
Rates and Taxes
Application forms
Calculating your rates
Paying your Rates
Property Rates Tariffs
Rates and Taxes
Rates Policy
Rebates
Refunds
Refunds
Property Transfers
Refunds
Social Package
Social Package
Statements
Statements
Understanding your statement
Change of information
Not receiving statements
Combining Statements
Interest Charges Query
Statements
Tariffs
Tariffs
Approved Tariffs for 2015/2016
Approved Tariffs for 2014/2015
Tariffs 2013/2014
Tariffs 2012/2013
Tariffs
Valuations
Valuations
Pricing your property
Calculating rates
Written Valuation Certificates
Valuation roll
Objections
Queries
Valuations
Waste Management
waste-management
Tariffs
Pikitup Bins
Illegal dumping
Waste Management
Waste Management
Water and Sanitation
Water and Sanitation
Contacting Joburg Water
Customer Services Areas
Tariffs
Meter Readings
Log a Fault
Payments
Failure to pay for services
Converting to a pre-paid system
Illegal connections
Water and Sanitation
Anti-Fraud Hotline
Share this article
Page Content
Projects and programmes
The Citys Emergency Services Department (EMS) is committed to providing a sustainable emergency service to all the citizens of Joburg. It contributes directly to the City’s vision and priorities through its reactive and proactive services.
Through its proactive services, the unit plays a direct role in changing residents’ perceptions of their own safety. Through its reactive services, it is committed to ensuring that response times of ambulance and fire services are the wor ld standard.
It continuously develops programmes and awareness campaigns to enhance service delivery. These are informed by the risk profile that the City develops and updates regularly to ensure consistent monitoring relevance of the services.
Some of the projects and programmes are:
GIS Incident Mapping Project: this maps the prevalence of incidents in Johannesburg, to help planning. It is also used to help prevent disasters and so minimise damage.
Karabo Gwala Safety Awareness Campaign: this programme is a winter safety campaign for communities. Karabo Gwala died in 2004 after falling into an open sewerage hole at a construction site in Dube. The key message of the campaign is that communities need to be vigilant at all times.
BeSafe: Basic Emergencies, Safety and Fire Education (BeSafe) is an injury prevention and disaster preparedness programme geared especially towards young children. It is designed to help children and families to create safer homes and communities by giving them appropriate skills and knowledge.
There are six BeSafe centres in Joburg - in Alexandra, Dube, Berea, Orange Farm, Ivory Park and Florida Park. Telephone 011 758 5050 for more information.