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Contacting Joburg Water

JW.jpgIn supplying water and sanitation services to such a vast geographical area, Joburg Water has divided the City into six regions:
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Central

Deep South

Randburg/Roodepoort

Midrand

Sandton​

Soweto

In each region, there are customer service centres where residents can apply for new services, make queries or lodge complaints, and pay for accounts.

Johannesburg Water
Argent House 
21 Loveday Street
Marshalltown
Johannesburg

Office hours: 7.30am - 4.30pm
Switchboard: 011 688 1400
Technical c​all centre: 011 688 1500
Revenue call centre: 011 688 1600
Email: customerservice@jwater.co.za

You can also apply for new services or submit queries or pay your accounts at any of the City’s customer service centres or at any of Joburg Water’s customer service areas.