All about meter readings
Once you are registered, you must link your account number to your profile by entering the PIN Number printed on your most recent statement. Select the specific meter on your account and note the reading. We do check the consumption against your consumption history, and if your reading is particularly high or low, you will need to give us a reason for the difference. Your reading will be accepted, but will be verified by our meter readers. Your reading will stay in the system until the next billing cycle. Your reading will then be used to bill you. You can enter multiple readings during the month, we will keep a history of all them, but only the latest one at time of billing will be used. The best time to submit your meter readings is about 15 days before the payment due date. So if your due date is 1st, then your reading should be recorded on 15th. Reading your meter These are of the most common domestic meters. They show exactly how your water consumption is recorded.
Four dialler meters Step 1 - Record the Meter Number e.g. 203378 Step 2 - Read the black digits from the meter clock e.g. 0631
Five dialler meters Step 1 - Record the Meter Number e.g. 203378 Step 2 - Read the black digits from the meter clock e.g. 00631
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