Migrant Helpdesk

Migrant helpdesk
Johannesburg's Migrants' help desk does all it can to assist foreign refugees who have fled hunger, poverty and violence in their home countries. "Making Jozi work for migrants, making migrants work for Jozi" is the stated objective of the strategy document for the migrant help desk and Joburg's long-run migrant policy. The City's Migrant Help Desk aims to ensure that migrants feel they are part of an inclusive city. Its objectives are: To develop a service frontline that provides migrants with relevant information on available services; Develop and conduct anti-xenophobia awareness campaigns with City staff as well as local communities; Establish and maintain partnerships with migrant organisations to identify concerns and address service gaps; and Liaise with and lobby provincial government departments on issues relating to migrants. General information Useful information Health Employment Education Residence permits Joburg Migrant Advisory Panel Contacts Organisations Assistance at the help desk Asylum seeking process and determination of refugee status; Accommodation and employment; Material assistance and requests for basic needs (food, clothing); Immigration procedures (various permits and visas); Foreign consulate and embassy details; and References and letters of motivation and verifications to prospective employers.

Migrant helpdesk

Johannesburg's Migrants' help desk does all it can to assist foreign refugees who have fled hunger, poverty and violence in their home countries.

"Making Jozi work for migrants, making migrants work for Jozi" is the stated objective of the strategy document for the migrant help desk and Joburg's long-run migrant policy.

The City's Migrant Help Desk aims to ensure that migrants feel they are part of an inclusive city.

Its objectives are:

To develop a service frontline that provides migrants with relevant information on available services;
Develop and conduct anti-xenophobia awareness campaigns with City staff as well as local communities;
Establish and maintain partnerships with migrant organisations to identify concerns and address service gaps; and
Liaise with and lobby provincial government departments on issues relating to migrants.
General information

Useful information

Health
Employment
Education
Residence permits
Joburg Migrant Advisory Panel
Contacts
Organisations

Assistance at the help desk

Asylum seeking process and determination of refugee status;
Accommodation and employment;
Material assistance and requests for basic needs (food, clothing);
Immigration procedures (various permits and visas);
Foreign consulate and embassy details; and
References and letters of motivation and verifications to prospective employers.