| The finance directorate is divided into two legs.
The first, the financial management unit, focuses on internal controls. Essentially, it acts like an auditor, making sure that the department's budget is spent properly, on items such as salaries. And then the unit balances this internal budget at the end of the year, to make sure its cash is spent correctly, and in the right places.
The second leg is specialised accounting. It includes specialised accounting, cash management (including cash security, and key programmes and projects.
The credit control department has created a number of initiatives to help people in lower income brackets manage their payments.
Business support The business support directorate helps the other directorates to do their work.
It is responsible for information technology, project management, knowledge management, document management, department policies and processes, and administration.
This last function includes running the switchboard and mailroom, facilities management, fleet management, running the driver and messenger service, security for buildings, and administration of procurement.
Business planning and organisational performance Business planning and organisational performance includes business planning and reporting, performance management and reporting, board support and service management and monitoring.
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