Overview

Overview
Overview When faced with an emergency – be it medical or accident – the team Joburg residents turn to is the City’s emergency management services (EMS). Its emergency and firefighting staff cope with about 250 000 calls a year. Founded in 1890, City of Johannesburg EMS has 31 fire stations, servicing all the city’s seven regions. Joburg’s EMS is one of the biggest emergency services units in Africa.It covers an area of 1 620km² and serves a population of almost 6.2 million, thus making it the biggest emergency services unit in Africa”. EMS aims to be “a leading, world-class, African emergency management service”. The EMS has five directorates: The core objective is saving lives and property once disasters or accidents have happened. Critical components in this directorate is firefighting, emergency medical services and rescue programmes. Operations is also responsible for the Command and Control Centre, for the dispatching of emergency services. The EMS has its headquarters in the Johannesburg metropolitan police department building, at 195 Main Road, Martindale. The service can be contacted on 011 375 5911. For more information, the EMS’s Media Liaison Officers, Nana Radebe Kgiba can be contacted on 011 222 8056 - Cell: 083 444 6849 or Robert Mulaudzi on 083 319 9036 The EMS has five directorates: What to do in an emergency 1. Contact the Control Centre on 011 375 5911 or 112 if you are phoning from a cellphone. 2. Try to remain calm. 3. Identify the emergency: i.e. motor accident, building fire, and so on. 4. Give your name and contact details. 5. State the nature of the incident. 6. Indicate the number of people or vehicles involved. 7. Give your physical address and nearest corner or landmark. 8. Remain on the line as long as possible to answer the operator's questions. Operations is a core department, dealing with the saving of lives and property when disasters or accidents happen. Proactive services and fire safety focuses on preventing fires. Corporate services and academy supports the EMS with a wide range of services, including training, fleet management, human resources, finance and administration. Strategic support focuses on communications and marketing, quality assurance and research, transformation and employment equity, and special projects.
Overview

Overview

When faced with an emergency – be it medical or accident – the team Joburg residents turn to is the City’s emergency management services (EMS). Its emergency and firefighting staff cope with about 250 000 calls a year.

Founded in 1890, City of Johannesburg EMS has 31 fire stations, servicing all the city’s seven regions. Joburg’s EMS is one of the biggest emergency services units in Africa.It covers an area of 1 620km² and serves a population of almost 6.2 million, thus making it the biggest emergency services unit in Africa”.

EMS aims to be “a leading, world-class, African emergency management service”.

The EMS has five directorates:

The core objective is saving lives and property once disasters or accidents have happened. Critical components in this directorate is firefighting, emergency medical services and rescue programmes. Operations is also responsible for the Command and Control Centre, for the dispatching of emergency services.

The EMS has its headquarters in the Johannesburg metropolitan police department building, at 195 Main Road, Martindale.

The service can be contacted on 011 375 5911.

For more information, the EMS’s Media Liaison Officers, Nana Radebe Kgiba can be contacted on 011 222 8056 - Cell: 083 444 6849 or Robert Mulaudzi on 083 319 9036

The EMS has five directorates:

What to do in an emergency

1. Contact the Control Centre on 011 375 5911 or 112 if you are phoning from a cellphone.

2. Try to remain calm.

3. Identify the emergency: i.e. motor accident, building fire, and so on.

4. Give your name and contact details.

5. State the nature of the incident.

6. Indicate the number of people or vehicles involved.

7. Give your physical address and nearest corner or landmark.

8. Remain on the line as long as possible to answer the operator's questions.

Operations is a core department, dealing with the saving of lives and property when disasters or accidents happen.

Proactive services and fire safety focuses on preventing fires.

Corporate services and academy supports the EMS with a wide range of services, including training, fleet management, human resources, finance and administration.

Strategic support focuses on communications and marketing, quality assurance and research, transformation and employment equity, and special projects.

Overview