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​​Strategic objectives
The finance department champions financial sustainability for the City of Johannesburg. Its key five-year strategic objectives are largely based on the goals of the financial sustainability sector plan:​

  • Empowered customers, enjoying the highest standards of customer care and responsiveness;
  • Implementation and management of new rates policy with minimum disrupti on;
  • Revenue optimisation;
  • Sustained excellence in financial management;
  • Stabilisation of fiscal architecture within which the city operates;
  • A budget structure and format that enables sound resource allocation decisions;
  • Development of an integrated asset management plan and system;
  • An increase in the percentage of operating expenditure budgeted and spent on maintenance;
  • Availability of cost effective capital finance to fund the capital programme;
  • Measurable improvements in unit costs and allocation efficiency from a set of key indicators;
  • Long-term domestic credit rating improvement to at least AA;
  • Achievement of clean audit;
  • Completion of Project Phakama reforms to ensure full business process integration across the revenue value chain; and
  • Equitable and competitive tariff systems that are informed by national inflation data and targets, comparable metros and the circumstances of residents, to ensure affordability. ​​​