Communications Department/ Radio Room

Communications Department/ Radio Room
Employees (dispatchers and call takers) in the radio room deal with life-threatening and non-life-threatening emergency calls. FUNCTIONS Call taking- dealing with life-threatening and non-life-threatening emergency calls Receiving complaints and rapid dispatching of manpower/ officers to attend to complaints Register or log complaints on the system Gather feedback based on complaints attended by officers on dispatch Liaise with various law enforcement agencies and other emergency departments (Emergency Management Services) regarding complaints received Deal with queries and inquiries from members of the public regarding JMPD Providing Incidents and accident information when required by the Accident office

Employees (dispatchers and call takers) in the radio room deal with life-threatening and non-life-threatening emergency calls.

FUNCTIONS

Call taking- dealing with life-threatening and non-life-threatening emergency calls

Receiving complaints and rapid dispatching of manpower/ officers to attend to complaints

Gather feedback based on complaints attended by officers on dispatch

Liaise with various law enforcement agencies and other emergency departments (Emergency Management Services) regarding complaints received

Deal with queries and inquiries from members of the public regarding JMPD

Providing Incidents and accident information when required by the Accident office