What is Records Management?

Records management is the management of information resources in a manner that makes information easily accessible, securely protected, stored and disposed of when no longer required for administrative, legal, executive and operational purposes.

Records management controls the entire life cycle of the records, from creation or receipt, to maintenance, use and eventual disposal. Records management also provides a basis for accountability and protecting the rights of individuals through the Promotion of Access to Information Act (2 of 2000) and the Constitution (Sec 195, 1996).

 Sound records management implies that records are managed in terms of an organisational records management programme governed by an organisational records management policy.

• To offer a comprehensive office administration service to clients of Development Planning.
• To maintain an efficient and effective filing and archiving system for the management of active and inactive town planning records.
• To operate in a manner that promotes service delivery and Batho Pele to the public and internal clients that enhances client satisfaction.
• To develop and manage an organisation wide Records Management awareness programme and file plan.