Customer Service Centre address
| Services offered
| Hours
|
|---|
| Midrand Customer Service Centre
300 15th Road Randjespark
Midrand
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer.
| Monday - Friday
7.30 am - 3:30
and
Last Saturday of every month 7:30 am - 12:00
2nd Tuesday of the month - 8:30 until 15:30
|
| Rabie Ridge Customer Service Centre
Ext 4 and 5
cnr Koraan and Kraai avenues
Rabie Ridge
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer .
| Monday - Friday
7.30am - 3:30
2nd Tuesday of the month - 8:30 until 15:30
|
| Ivory Park Customer Service Centre 1
Erf 4326
Makaya Drive
Ivory Park
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer.
| Monday - Friday
7.30am - 3:30
2nd Tuesday of the month - 8:30 until 15:30
|
| Ebony Park Customer Service Centres
1605 Acacia Street
Ebony Park
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer.
| Monday - Friday
7.30am - 3:30
2nd Tuesday of the month - 8:30 until 15:30
|
| Mayibuye Customer Service Centre Stand 2328 Commercial Ext. 34
| Mayibuye Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer .
| Monday - Friday 7:30 - 15:30 2nd Tueday of the month - 8:30 until 15:30
|
| Diepsloot Customer Service Centre 383 Ngonyama Road Diepsloot
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer.
| Monday - Friday 7.30am - 3:30 2nd Tuesday of the month - 8:30 until 15:3
|
|---|
