Region C

Customer Service Centre address	Services Offered	Hours
Roodepoort Civic Centre 100 Christiaan De Wet Road Florida Park	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer	Monday - Friday 7:30am - 3:30pm and Last Saturday of the month: 7:30am – 11:30am
Roodepoort City Hall cnr Dieperink and Berlandina streets Roodepoort	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer	Monday - Friday 7:30am - 3:30pm and Last Saturday of the month - 7:3am until 11:30am
Doornkop Block 4 (Only water sales)	Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer	Monday – Friday 7:30am – 6pm Saturday 8am – 4pm Sunday 8am – 1pm