Customer Service Centre address | Services offered | Hours |
Midrand Customer Service Centre 300 15th Road Randjespark Midrand
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer | Monday - Friday 7.30 am - 3:30 and Last Saturday of every month 7:30 am - 12:00 2nd Tuesday of the month - 8:30 until 15:30 |
Rabie Ridge Customer Service Centre Ext 4 and 5 cnr Koraan and Kraai avenues Rabie Ridge | Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer | Monday - Friday 7.30am - 3:30 2nd Tuesday of the month - 8:30 until 15:30 |
Ivory Park Customer Service Centre 1 Erf 4326 Makaya Drive Ivory Park | Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer | Monday - Friday 7.30am - 3:30 2nd Tuesday of the month - 8:30 until 15:30 |
Ebony Park Customer Service Centres 1605 Acacia Street Ebony Park | Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer | Monday - Friday 7.30am - 3:30 2nd Tuesday of the month - 8:30 until 15:30 |
Mayibuye Customer Service Centre Stand 2328 Commercial Ext. 34 Mayibuye | Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer | Monday - Friday 7:30 - 15:30 2nd Tueday of the month - 8:30 until 15:30 |
Diepsloot Customer Service Centre 383 Ngonyama Road Diepsloot
| Accounts payments Accounts enquiries Apply for special cases Credit control arrangements Customer education on understanding statements Full and final settlement of accounts Lodge a customer query Lodge a credit control query Meter investigation requests Obtain information on accounts Reconnection request of services after cut-off Refund request Remissions on accounts for senior citizens Termination of services by owners New connections electricity, water and sewer | Monday - Friday 7.30am - 3:30 2nd Tuesday of the month - 8:30 until 15:30 |