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​Change of information​
​Ensure that we have your updated personal information at all times, otherwise you may not receive your statement in time.

You need to give us

A physical address;
A postal address;
Telephone numbers - home, work, cell; and
An email address.

​You can notify us of any changes to your information, updating your information
On the e-Services ​site;
Via email to statements@joburg.org.za; or By fax on 011 381 9377.

Alternatively, post the changes to your d
etails to:
Revenue and Customer Relations Management Department
Revenue Management Directorate
Billing, Invoicing and Distribution
PO Box 5000
Johannesburg
2000​