Overview

Overview
The City is taking a tough line on non-payment of accounts. If the balance on your latest account shows an overdue amount, you have already been scheduled for a cut-off because your account is 30 days overdue. To avoid being cut off, you must pay your account immediately. As stipulated in the Credit Control and Debt Collection by-law the City is not compelled to provide a final demand notice or provide a 14 day grace period. The City may restrict or terminate the supply of water, electricity and refuse removal or discontinue any other service to any premises whenever a user of any service fails to make full payment on the due date or fails to make acceptable arrangements for the repayment of any services, rates or taxes or other amounts due. If you do not respond immediately your municipal utility services will be cut off. In this instance you will have to settle the full outstanding amount before services will be reinstated. This can only be done at Thuso House Customer Service Centre, 61 Jorissen Street, Braamfontein.

The City is taking a tough line on non-payment of accounts. If the balance on your latest account shows an overdue amount, you have already been scheduled for a cut-off because your account is 30 days overdue. To avoid being cut off, you must pay your account immediately. As stipulated in the Credit Control and Debt Collection by-law the City is not compelled to provide a final demand notice or provide a 14 day grace period.

The City may restrict or terminate the supply of water, electricity and refuse removal or discontinue any other service to any premises whenever a user of any service fails to make full payment on the due date or fails to make acceptable arrangements for the repayment of any services, rates or taxes or other amounts due.

If you do not respond immediately your municipal utility services will be cut off. In this instance you will have to settle the full outstanding amount before services will be reinstated. This can only be done at Thuso House Customer Service Centre, 61 Jorissen Street, Braamfontein.